1. 1. Adults only

    KindBridge is for members aged 18 and over.

  2. 2. Everyday help only

    No medical, legal, financial, hazardous, regulated, childcare or personal-care services. No private-home visits during the pilot — meet online or in an agreed shared space.

  3. 3. Never ask for passwords

    Tech help never requires someone's account passwords, PINs or one-time codes. Report anyone who asks.

  4. 4. Respect privacy

    Don't post addresses, phone numbers or real names in listings or reviews. Share details only through Share details, with one person at a time.

  5. 5. Coins are for help, not cash

    Help coins can't be bought, sold, withdrawn or transferred outside a confirmed exchange.

  6. 6. Be honest

    Confirm help you received, raise problems through the app, and write reviews that reflect the session.

  7. 7. We don't provide emergency help

    If you're in danger, contact local emergency services. KindBridge support triages reports within one business day during support hours.

Meeting in a shared space

Choose a public or common area such as a society clubhouse, campus library or coworking lounge. Tell someone where you'll be. You never need to share your home address.